Technology Skills Testing and Recruiting Support

Hiring someone who will work with technology can be difficult when a résumé does not show how well the person can actually troubleshoot, communicate and work through a technical problem.

ScottB.ca can help small businesses in London, Ontario evaluate technology skills using practical, real-world questions and assessments that reflect the work the person will actually be expected to perform.


Look Beyond the Résumé

Technical credentials can be useful, but they do not always tell you how someone approaches an unfamiliar problem. A strong technology candidate should be able to explain their reasoning, isolate a problem and communicate what they would do next.

Assessment can therefore focus on practical capability as well as knowledge.


What Can Be Assessed

  • Networking and connectivity fundamentals.
  • Troubleshooting and problem-solving.
  • Hardware and software knowledge.
  • Technical communication.
  • Security and backup awareness.
  • Systems and cloud understanding.
  • Ability to document and explain a solution.

Build the Assessment Around the Job

The useful skills depend on the position. A person supporting users may need strong troubleshooting and communication skills, while someone responsible for infrastructure may need deeper knowledge of networking, systems, security and documentation.

I can help define the practical competencies that matter for the role and create questions or exercises that test them.


Clearer Hiring Decisions

The objective is not to make hiring more complicated. It is to give the business better evidence before making an important decision, particularly when a small team cannot afford a poor technical hire.

Where appropriate, assessment results can also identify areas where a new employee would benefit from training after joining the organization.

Discuss Technology Skills Testing

Before you choose a solution

Before changing business technology, it is worth understanding what is actually causing the problem, what you already have, and what needs to work with it.

Do I need to replace it? Not necessarily. Sometimes configuration, connectivity, compatibility or maintenance is the real issue.
Can my existing technology be used? Often it can. The first step is understanding what you have and how the pieces currently work together.
What is the simplest reliable option? The best solution is usually the one that solves the actual problem without adding unnecessary complexity.

What would you like to look at next?

Explore related resources

Technology support should fit the whole picture.

If you are looking at technology for your business, some of the same ideas can be useful at home. And when you want a deeper explanation of a technology or best practice, the Technology London community resource can take the conversation further.