Business Technology Support for Small Businesses
Technology should help a small business operate, communicate and grow—not become another problem to manage. ScottB.ca provides practical technology support and advice for small businesses in London, Ontario, from network infrastructure and telecommunications through systems integration, troubleshooting, training and technology planning.
I work across the technology environment rather than focusing on one product. That makes it possible to look at the relationship between the network, computers, cloud services, communications systems, users and the business processes that depend on them.
What Can ScottB.ca Help With?
Technology Advice Before Technology Spending
A business does not always need new technology. Sometimes the existing system can be configured, repaired, documented or used differently. When replacement is appropriate, I can help identify what the new technology actually needs to accomplish and how it should fit into the existing environment.
This approach is especially useful for small businesses that do not have a large internal IT department and need an experienced person who can look at the whole problem.
When Problems Cross Technology Boundaries
Many difficult technology problems are not isolated. A communications problem may be caused by the network. A cloud application may depend on DNS or authentication. A new system may expose limitations in the existing infrastructure.
My experience across telecommunications, networking, systems integration and troubleshooting allows me to investigate those relationships and explain what is actually happening.
Technology for the Business You Actually Have
Every business has different requirements. I focus on practical, supportable solutions rather than automatically recommending the most complex technology available.
That includes considering reliability, security, backups, supportability, lifecycle, vendor relationships and the ability of the business to understand and maintain the resulting system.
Start With the Problem
If you know exactly what you need, we can work from there. If you only know that your technology is not working the way it should, that is enough to start a conversation.