Technology for Seniors: Make It Easier, Not More Complicated

Technology should reduce effort, not create another obstacle.

Start with what the person actually needs

A simpler setup that does the important things reliably can be better than a feature-rich system.

Reduce unnecessary steps

Large numbers of passwords, apps and confusing notifications can make technology difficult to use.

Make recovery possible

Important account information and recovery methods should be documented in a safe way so that help is possible when needed.

Teach rather than take over

Showing someone how to perform a task can build confidence. Good support should help people become more independent.

Keep changes understandable

Technology changes should be explained in plain language. People should understand what changed and why.

The best technology solution is often the one the person feels comfortable using.