Privacy Policy


This Privacy Policy describes how ScottB.ca collects, uses, and protects information when you interact with our website and services.


1. Business Information



ScottB.ca is a technology services provider based in London, Ontario, Canada.


Contact:
Email: help@scottb.ca
Phone: 519-455-0785


2. Information We Collect


2.1 Information You Provide


We collect information that you voluntarily provide through our contact form or direct communication, including your name, email address, phone number, and any details related to your inquiry.


2.2 Technical Information


We may collect limited technical information such as browser type and user agent data to help diagnose issues and improve service reliability. We do not use cookies or tracking technologies for advertising purposes.


3. How We Use Information


Information collected is used strictly to:


  • Respond to inquiries and provide requested services
  • Communicate regarding projects or support requests
  • Maintain service quality and troubleshoot technical issues

We do not sell, rent, or trade your personal information.


4. Data Retention


Information submitted through our website is used for a single interaction unless you choose to engage ScottB.ca for services. In that case, relevant information may be retained only as necessary to support ongoing work, billing, or legal obligations.


5. Third-Party Services


5.1 Microsoft 365


Email communications are handled through Microsoft 365 and are subject to Microsoft's privacy and security practices.


5.2 Hosting Provider


This website is hosted by CrocWeb. Server-level logs may be collected and managed by the hosting provider for operational and security purposes.


5.3 Google Business Profile and Posting Tools


ScottB.ca uses tools to publish business content to its Google Business Profile. These tools are used solely to post business updates, service information, and announcements.


No customer personal data is collected from, stored in, or shared with these tools. No customer interaction data (such as messages or reviews) is processed outside of Google's platform.


6. Data Sharing


We do not share your personal information with third parties except where required to deliver services you have requested or where required by law.


7. Data Security


We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse.


8. Your Rights


You may request access to or deletion of your personal information at any time by contacting us using the information above.


9. Changes to This Policy


This Privacy Policy may be updated periodically to reflect changes in services or legal requirements. Updates will be posted on this page.


10. Contact


If you have any questions about this Privacy Policy or how your information is handled, please contact:


Email: help@scottb.ca
Phone: 519-455-0785