What Happens If Your Cloud Service Is Unavailable?

Moving a system to the cloud changes where it runs. It does not eliminate the need for continuity planning.

The service can still be unavailable

An outage may affect the provider, your Internet connection, authentication, a device or a specific application.

Identify what the business actually needs

Some services can wait. Others may stop operations if they are unavailable for an hour.

Consider local dependencies

A cloud application still depends on endpoints, connectivity, identity and users being able to access it.

Know what information can be recovered

Understand what the provider protects, what your organization is responsible for and how data can be exported or restored if necessary.

Cloud is part of the environment

A good technology plan considers cloud services alongside local networks, devices, backups and communications.